Rogerio Panigassi

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Rogerio Panigassi

 

(cell) 425-985-5505                                                                            904 177th Ave NE    rpanigassi@gmail.com                                                                         Bellevue,WA,98008

                                                                                                  

Summary

Rogerio Panigassi is a generalist manager passionate for technology, education, problem solving and new business development. 

Proven successful track record in business development, pre-sales, marketing, evangelism, team building, customer services, consulting services  and software development at multinational companies around the globe.

Over fifteen years of strategical and operational experience accumulated across finance, oil , technology and education industries verticals.

Rogerio's strong technical background combined with project and people management expertise empower him the ability to diligently manage large and complex projects in dynamic and ambiguous environments.

Education

  • M. Sc., Electrical Engineering in Digital Systems
  •  B.S.E.E., Electrical Engineer
  •  PMP certified by Project Management Institute
  •  IT Architect certified by IASA

 

Commendations

· IASA IT Architect Certification - 2010

· Customer And Partners Experience Champion Award - 2008

· M:1:10 Award - best business plan for growing the Brazilian Microsoft Subsidiary 2007

· 4 times selected for bringing customers to meet Bill Gates

· Generated more than 60 talents' leads that turned into Microsoft new hires

· PMI-PMP Certification (Good until 2014)

· Microsoft Circle of Excellence 2006

· Book Propriedade Intelectual 2005

· Best in Role DPE Worldwide Award – Academic Program Manager/Academic Evangelist 2005

· Microsoft Leadership Development Program 2003 - Microsoft MBA

· “Gem” Award – Best Replicable MCS Project of the Year 2002

· Enterprise Knowledge Management (EKM) Award.- 2001

· Microsoft Spokesperson – more than 200 interviews to magazines, newspapers and TV.

· Built and delivered Microsoft Imagine Cup (students’ program) – 2004, 2008, and 2009

· Sparked, built and managed Microsoft academic initiatives in Brazil for 5 years

 

 

Management and Professional Experience

Program Manager - Senior Global Site Manager

Microsoft – Server and Tools Online

 Oct/09 to date

Redmond, US

- Program manager responsible for the online experience of Microsoft IT professionals' audience Technet portal. 

·        Increased website traffic and experience satisfaction by improving the website discoverability and navigability;

·       Innovated with a customer centric approach by creating the TechNet virtualization scenarios hub, which broke with the old product centric paradigm

·      Defined and implemented localization process to serve more than 60 locales.

·      Private Cloud

·      Business Intelligence hub

·       Improved TechNet online learning experience by augmenting the portal to an end-to-end experience.

·      Supervisor Manager for Microsoft CARE (EvalCenter) program.

 - Integration project manager responsible for the creation and launch of new web sites portals.

·      Shipped TechNet 2.0.

·      Shipped TechNet System Center family products techcenter.

·      Shipped Internet Explorer version specific and life-cycle projects.

·      Shipped TechNet Ramp Up Project (Free online learning)

 

 

Senior Audience Marketing Manager

Microsoft – DPE

 

Jul/07 to Oct/09

Redmond, US

- Global program manager for Imagine Cup– Microsoft’s premier perception technical marketing program targeted at the worlds’ academic communities.

·        Grew the program community 197% in 18 months;

·        Increased the worldwide number of PR Top Stories in 269%;

·        Increased the number of worldwide positive stories in 913%

·        Developed new business opportunities by aligning goals and creating successful partnership with different Microsoft internal teams: Microsoft Learning, Unlimited Potential, Parallel Computing Product group, Windows Mobile Product Group, Excellence Engineering - UX Designers, Live Mesh, Interoperability and Accessibility groups.

- Vision and Leadership: Created strategy for Imagine Cup and managed execution across 100+ countries.  These responsibilities included:

·        Diligently planned and simulated different scenarios for maximizing business outcomes for the creation and implementation self-sustain finance control model.

·        Management and coordination of a team consisting of more than 100 marketing professionals, and an army of more than 1000 volunteers.

·        The innovation of using Digital Marketing tactics, such as viral campaign through social networking, blog strategy, search optimization, forums strategy, and on-line support.

·        The design, creation, and implementation of search optimization (SEO) for the Imagine Cup website. www.imaginecup.com.  Making it top 3 at google, yahho and Live/Bing.

·        Owner of the marketing program for driving entrepreneurship initiatives among students - Innovation Accelerator – Program was run in 14 countries, and an international event in Silicon Valley brought 6 teams to pitch to Venture Capitalists and a final meeting with Bill Gates;

·        Planning and execution of the Imagine Cup World Wide Finals in France - Five day event with 1200 attendees and 180 media vehicles;

·        Implementation of a blogging strategy for Imagine Cup finals through the usage of “news nuggets” and connection with Corp PR team;

·        Creation and implementation of a sponsorship model for making Imagine Cup competition to be self-sustainable;

- People Management, Nurturing talents, and Field Readiness

·       Team Building. Management of Microsoft fulltime employees, vendors, and Microsoft evangelists scattered among 58 countries around the globe;

·        The design and creation of the international marketing course - perception management readiness – for the Role-guide tool targeting DPE employees and academic evangelists in the field; (Microsoft only internal link)

·        Leadership and monthly communication with the Field.

- Microsoft Spokesperson

·        Quoted in more than 100 media vehicles;

·        Responsible for PR Top Stories achievements and Blockbuster stories in different countries such as Russia, Portugal, Mexico, and Brazil.

·        Published 2 Scientific Articles in Partnership with faculty members. (Learning, Software Factory)

 

Group Lead – (Developers & Platform Evangelism)

Microsoft - DPE, Brazilian Subsidiary.

 

Jan/03 – Jul/07

São Paulo, Brazil

- Creation and Management of the marketing evangelism team nationwide. Target audiences Developers, Academic, and Technology Enthusiast Consumers.

·        Started the DPE Academic Evangelism efforts in Brazil, defining its strategy, tactical plan and executing it;

·        In 4 and ½ years brought Brazil academic perception and satisfaction from the lowest position among all countries surveyed by DTS to the top first position;

·        Created and Managed the Imagine Cup Marketing Program. And made Brazil 4 years in a row the country with the highest number of participants, and highest number of PR Top Stories;

·        Developed and managed academic partners for marketing programs and MSDN AA sales; Position Brazil as the second country in the world with the highest number of subscription sales for 2 years.

·        Launched IT Academy program, managed its marketing and sales activities;

·        Launched and maintained 3 MSR Research labs in the three more respectful Universities in Brazil (USP, UNICAMP, and PUC-Rio).

·        Started and worked with Microsoft Innovation Centers (MIC) on academic and development of the local software industry initiatives;

·        Negotiated and launched 4 MIC (Microsoft Innovation Centers) dedicated to interoperability researches.

·        Started and articulated Microsoft partnership between a Brazilian research institution (FAPESP) and Microsoft Research for supporting ICT research projects in a Matching funds model.

·        Built and grew a local Microsoft student community around an influential marketing program that evolved into a “frequent customer” like marketing plan with more than 8,000 students and faculty.

·        Created a top-down strategy for academic elites and faculty by brand association with key influential personalities. Researched academic  ecosystem data; identified those key influential personalities into a heat map, and built solid institutional relationship with Microsoft;

·        Hosted Imagine Cup 2004 international finals in Brazil, which welcomed 260 attendees from 41 different countries;

·        Pioneered on government and public organized societies engagements in Brazil; Made events into public buildings and became an institutional member of the Brazilian Computer Society.

·        Won the FY04 Academic Developer Evangelist DPE award at MGB, best in the role worldwide;

·        Recognized with a Chairman Award - Outstanding Achievement Winner of FY05 Circle of Excellence Award.

·        Developed skills as Microsoft spokesperson, and collected more than 300 positive articles on newspapers, magazines, radio, and TV;

·        Promoted Brazil to first place in worldwide in adoption of Microsoft Technology in class.

·        Collaborated internally with other groups such as Public Sector, BMO, LCA, Citizenship, MSN, and HR for increasing academic results and creating good opportunities to the other parts.

·        Wrote a chapter and edited the book “Intellectual Property” including other 7 think tankers. Book recognized and quoted by federal government employees during debates with lawmakers and organized society groups.

·        Partnered with the US government developing initiatives with the USAID and the local US Embassy.

·        Organized and executed with Microsoft Research the First Latin America MSR Academic Days event for 150 participants.

·        Developed international initiatives with Portugal, Argentina, Mexico, Colombia, Germany and UK.

·        Organized as the role owner for DPE Academic the academic dedicated track at Tech Ready 2.

- People Management

·        Managed a team with 5 Full Time Employees, and 4 vendors.

·        Lead during 4 and ½  years the Brazilian academic virtual team and represented Brazil at the international Academic leadership team;

·        Managed for 4 and ½ years a Telemarketing and Telesales Customer Service team with 1 manager and 3 agents.

 

Microsoft Consultant

MCS, Brazilian Subsidiary

Sep/00 - Dec/02

São Paulo, Brazil

- Represented Microsoft on Mission Critical projects with enterprise and government customers paying premium price for Microsoft services. Among the achievements below are the highlights:

·        SPB – Brazilian Payment System Project - Managed (Project Manager) a 1 year and 7 months mission critical project that implemented a finance settlement, custody, and payment chamber system at Bovespa/CBLC;

·        Coded and Supported the Brazilian Vote Machine project, created using Windows CE;

·        Coded and implemented (as developer) a customized Business Intelligent system for the government of “Rio Grande do Sul” State. The project was the largest BI project in Brazil with more than 1 Tbyte of Data.

·        Investigated and advised  (Windows Server and Servers support) on system’s performance issues at customers such as Cooperative Bank, Banespa Bank, Bradesco Bank, Unibanco Bank.

- Project Management Excellence

·        Recognized excellence as Project Manager - Endorsed as a MSF component design trainer, MSF application development trainer, and MSF Essentials Trainer;

·        Delivered many technical workshops on customers and presentations on marketing events.

 

CTO

Curriculum .Com

Jan/00 – Aug/00

São Paulo, Brazil

.COM Start Up Endeavour

·        Gained experience in entrepreneurial initiative with a .com company;

·        Hired and managed IT personnel: development team; infrastructure and web designers;

·        Managed partners, bought IT equipment, software, and services;

·        Designed solution architecture and planned for new features addition and maintenances.

·        All types of works when necessary.

   

Assistant Lecture Faculty Member

Engineering School at Maua Institute of Technology

Feb/96 - Mar/00

S.Caetano do Sul, Brazil

- Creation and Development of Lectures’ Contents.

·        Logic and Algorithms; Programming Languages Essentials; Object Oriented Programming; Software Life Cycle and Software Engineering.

- Faculty Lecture

·        Delivered lectures in algorithms and  programming languages I course; Delivered lectures in analytical geometry course; Lead Programming Languages laboratory classes.

- Faculty member of the Fundamental Engineering Department

·        Pedagogy and technological innovation representative; Council voting member and sporadic committee’s meeting writer.

 

  

Developer and Project Manager

CPA and Opus Software

Sep/97 - Jan/00

S.B.Campo and São Paulo, Brazil

- Software Development and Customized Applications Consultant

·        Developed server-client and 3-tiers business information systems for finance companies: Citibank and ABN Amro.

- Developer Lead 

·        Managed developers on mission critical systems for the financial industry.

 

 

Transport and Logistics Manager

Esso (Subsidiary of Exxon in Brazil)

Feb/95 – Sep97

- Oil delivery logistic

·        Demand analysis, forecasting , and capacity planning; route optimization;  process creation and operations consolidation; maintenance planning;

- People management

         ·        32 employees and 6 vendors

         ·        Hiring, educating, training and firing responsibilities.  

- Partners management

        ·        Third parties transportation services providers management: contracts, productivity analysis, quota distribution, security.

 

 

 

Assistant Product Marketing Manager

Philips Lighting

Jan/94 - Feb/95

Maua-Sao Paulo, Brazil

- Market Research

·        Brazilian market for traditional and energy saver lamps, and fluorescent lamps’ reactors, Competitors SWOT analysis, Pre-launch product testing with consumers. Weekly sales analysis.

- Product Specification

·        Features, characteristics, compliance with regional norms and laws, interaction with production, quality control.

- Brand strategy,

·        Agency interface, positioning and value proposition definition, advertisement and product package’s  briefing.

  

Career Awards and Achievements

 

2000 -  Enterprise Knowledge Management (EKM) award.

2002 -  “Gemada” Award – Best Replicable MCS Project of the Year

2005 – Best in Role DPE Worldwide Award – Academic Evangelist

2005 - Book published: Propriedade Intelectual

2006 – Microsoft Circle of Excellence

2007 – CSI Award

2007 – M:1:10 Award - best business plan for growing the Brazilian Microsoft Subsidiary.

2008 – CPE Award

Achieved 28 Microsoft Certifications

 

 

Formal Education

 

Electrical Engineering Master’s Degree obtained on Digital Systems

Escola Politécnica da Universidade de São Paulo (USP), Brazil

Electrical Engineering Degree

Escola de Engenharia Mauá, Brazil

Executive MBA

Fundacao Dom Cabral, Brazil

 

Languages

Portuguese - Native

English – Fluent as my second language

Spanish – Fluent

German - Basic

 

My references, both professional and academic, are available upon request